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Automated Coat Check System

Tap Your Card. Get Your Coat.

No typing. No searching. No phone required. Just tap and take.

Tap & Take™ is an automated coat check system that connects each numbered RFID card or key fob to a specific numbered storage position on the garment conveyor. When the guest taps the credential, the controller identifies that position and moves it directly to the configured pickup point.

The employee does not need to enter a phone number, search a database, walk through rows of garments or remember where a coat was stored. The guest does not need a phone, an application, an SMS message or a paper ticket during normal retrieval.

The result is a faster and more consistent coat check process for guests, attendants and facility managers.

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Guest receiving a coat from the Tap and Take automated coat check system

More Than a Digital Coat Check Ticket

Many digital coat check systems replace the paper ticket but leave the slowest part of the process unchanged. An employee may still need to enter customer information, find a record, walk to the storage area, search for the garment and carry it back to the counter.

Tap & Take™ automates the physical retrieval. The numbered RFID credential calls the corresponding conveyor position, and the conveyor brings that position to the pickup point.

Traditional systems digitize the ticket. Tap & Take™ automates the retrieval.

Phone-Based Digital Coat Check vs. Tap & Take™

Phone-Based Digital Coat Check
Enter a phone number or customer information.

Tap & Take™
Tap a numbered RFID card or key fob.

Phone-Based Digital Coat Check
Typing and record-selection errors may delay retrieval.

Tap & Take™
The credential is already linked to the correct conveyor position.

Phone-Based Digital Coat Check
The guest may depend on a charged phone, an app or an SMS message.

Tap & Take™
No phone, app or text message is required.

Phone-Based Digital Coat Check
An employee searches through garment racks.

Tap & Take™
The controller calls the exact numbered position.

Phone-Based Digital Coat Check
The employee carries the garment back to the counter.

Tap & Take™
The conveyor brings the position to the configured pickup point.

 

How the RFID Card Is Connected to the Correct Coat

The identification method is simple and visible. Every storage position on the conveyor has a number, and the guest receives a card or key fob displaying the matching number. An RFID chip inside that credential is programmed in the controller for the same position.

  1. The attendant selects the numbered position.
    The garment is placed on the conveyor hanger or storage cell carrying that visible number.
  2. The guest receives the matching credential.
    The same number is printed or displayed on the RFID card or key fob.
  3. The guest taps the credential at pickup.
    The reader sends the credential ID to the conveyor controller without manual number entry.
  4. The controller calls the assigned position.
    The conveyor moves until the corresponding numbered cell reaches the pickup point.
  5. The attendant completes the handoff.
    There is no need to walk through the coatroom or manually search for the garment.

Visible number + RFID identity + conveyor position = one clear retrieval process.

RFID coat check controller, reader, numbered tags and waterproof wristbands RFID reader interface and numbered key fob used with an automated coat check conveyor

Numbered coat check conveyor positions with matching garment hangers

See the Retrieval Process

Demonstration of a card being used to call a numbered coat check conveyor position

 

The short demonstration shows the essential sequence: the credential is presented, the controller identifies the assigned position, and the conveyor moves that position to the service point.

 

A Pickup Point Configured for Your Coatroom

The pickup point is not restricted to one universal factory location. It can be configured at the selected place on the conveyor according to the service counter, room layout and operating requirements of the facility.

This allows the automated coat check system to be designed around the building instead of forcing the building to adapt to one fixed equipment arrangement.

  • Existing or planned service-counter location
  • Room shape, ceiling height and available floor area
  • Guest entrance and exit flow
  • Required number of coat storage positions
  • Single-level or multi-level conveyor configurations
  • One or several conveyors operating within the same coatroom
  • Operator access and maintenance requirements
  • New construction or an existing coatroom renovation

Tap and Take process, sample garment conveyor dimensions and three-conveyor coatroom layout

Learn More

No Phone Required

A mobile phone should not become a point of failure in the coat retrieval process. A battery can run out, cellular service may be weak, an SMS message can be delayed, or a phone number may be entered incorrectly.

Tap & Take™ removes those unnecessary dependencies. The guest uses the numbered RFID credential issued for the stored garment.

  • No personal phone number required for normal retrieval
  • No application installation
  • No cellular connection
  • No waiting for an SMS message
  • No phone screen to unlock at the counter
  • No paper claim ticket required during normal operation

Guest tapping a card to retrieve a coat from an automated coat check system

Get Estimate

Use the online estimator for an approximate conveyor-system calculation. Final configuration and pricing depend on capacity, room dimensions, layout and selected options.

Designed for Peak Coat Check Traffic

Coatroom pressure often peaks within a short period. After a theater performance, conference session, banquet or special event, many guests may request their coats at almost the same time.

In a conventional coatroom, every request can require an employee to walk to a rack, read a number, locate the hanger and return to the counter. Tap & Take™ reduces repeated walking by bringing the requested conveyor position to the attendant.

The system can be designed for:

  • Theaters and performing arts centers
  • Museums and art galleries
  • Convention and conference centers
  • Concert halls and entertainment venues
  • Hotels, casinos and resorts
  • Restaurants and private clubs
  • Event and banquet venues
  • Medical and public facilities
  • Fitness clubs, aquatic centers and golf clubs

Benefits for Facility Managers

  • Faster retrieval: the conveyor brings the assigned position to the pickup point.
  • Less employee walking: attendants do not need to search through long storage rows.
  • Fewer input errors: normal retrieval does not depend on a manually typed phone or claim number.
  • Simple training: the card-to-position sequence is clear for permanent, seasonal and temporary staff.
  • Consistent service: the same retrieval logic is used for every guest.
  • Better use of space: the conveyor layout can reduce manual-search aisles.
  • Flexible installation: the pickup point and conveyor route are configured for the project.
  • Expandable capacity: the design can include several conveyors and multiple storage levels.
  • Better guest experience: a simpler final interaction creates a stronger impression of the venue.

Five-Year Limited Warranty

Fresh222 provides a 5-year limited warranty on the conveyor structure and mechanical moving components. The complete warranty scope, conditions and exclusions are defined in the written quotation and project documentation.

Five-year limited warranty on the conveyor structure and mechanical moving components

More Coat Storage in the Available Space

Fresh222 designs coat check conveyor systems around the usable dimensions and operating requirements of each facility. A solution may include a single conveyor, several connected conveyors or multi-level garment storage.

Because the requested position is brought to the attendant, the layout can reduce the floor area needed for employees to walk through storage rows.

We design automated coat check systems for new construction and existing coatrooms.

Multi-level coat check conveyor system for high-capacity garment storage

Coatroom Layout Before and After Automation

The illustrated project example compares an existing manual layout with a proposed automated layout in the same room. The design increases the illustrated capacity from 1,150 to 1,200 coats, reduces the illustrated staffing requirement from six attendants to two, and frees a substantial portion of the floor area.

Actual capacity, staffing and space savings depend on the building, operating procedures, service standards, peak traffic and final engineering.

Before and after coatroom layout comparison showing 1150 coats with six attendants and 1200 coats with two attendants

System Configuration Options

Each project is configured around the facility's coatroom design, required capacity and service process.

  • Numbered conveyor storage positions
  • Matching numbered RFID cards or key fobs
  • RFID identification programmed in the controller
  • Configurable pickup-point location
  • Single-level or multi-level garment storage
  • One or multiple conveyor sections
  • Manual and automatic conveyor control
  • Forward and reverse manual movement
  • Foot-switch and push-button operation
  • Remote control options
  • Priority request processing
  • Connection with compatible facility software
  • Integration with compatible access-control credentials
  • Custom layouts for existing rooms or new construction

Coat check conveyor controls including foot switch, digital controller, push-button panel and remote control

Frequently Asked Questions

How does the system know which coat to retrieve?
Each numbered RFID card or key fob is programmed in the controller for a specific numbered conveyor position. When the credential is read, the controller calls that position.

Why is the same number displayed on the credential and the conveyor?
The matching visible numbers provide a clear reference for attendants and guests and make check-in easy to verify.

Does the guest need a mobile phone?
No. Normal retrieval uses the numbered RFID credential. No application, phone number or SMS message is required.

Does an attendant need to search for the coat?
No. The conveyor moves the assigned position to the pickup point. The attendant completes the final handoff.

Can the pickup point be placed anywhere on the conveyor?
The pickup point can be configured at the selected project location, subject to the conveyor route, equipment design and installation requirements.

Can the system be installed in an existing coatroom?
Yes. Existing coatrooms can be evaluated using the room dimensions, ceiling height, required capacity, access points and structural conditions.

Can an organization's existing card be used?
Integration may be possible when the existing credential technology is compatible with the reader and control system.

What is covered by the five-year warranty?
The 5-year limited warranty applies to the conveyor structure and mechanical moving components. Complete terms are supplied with the quotation and project documentation.

Can I obtain an approximate project cost online?
Yes. The Get Estimate tool provides an approximate calculation. A final proposal requires the coatroom dimensions, storage capacity, conveyor configuration and selected options.

Make Coat Retrieval the Easiest Part of the Guest Experience

Send us the coatroom dimensions, required capacity, facility type, preferred pickup-point location and expected peak visitor flow. We will review the information and recommend an appropriate system configuration.

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